Sometimes the colours may vary due to your monitor or device settings

IshTara Collections does not have an exchange or return or refund policy. Once the products are shipped no returns will be accepted.

 

All our products are pre-checked for quality and defects before they are shipped

You may not create a link to IshTara Collections website from another website without IshTara Collections prior consent in writing. IshTara Collections makes no warranty that the website will be available uninterrupted or free of errors.

 

If the product is disliked by the customer it is not eligible for return

We reserve the right to refuse to anyone for any reason. Unauthorized use of this website may give rise to a claim for damages or a criminal offense.

 

It is your responsibility to check this website periodically for changes

The content of this website is for your general information and use only. IshTara Collections reserves the right to modify these terms and conditions at any time without any prior notice.

 

By accessing this website, you agree to be bound by these terms and conditions

Services available from this site to you, conditioned upon your acceptance of all our terms and conditions, policies stated here.

 

IshTara Collections offers this site including all information

Throughout the website, the terms “WE” “US” “OUR” refers to IshTara Collections. The term “YOU” refers to the viewer or user of our site.

 

Please read the Terms and Conditions carefully before accessing or using our website

The photos of all products are taken under natural/neutral lighting. We make the best effort to deliver the exact dress / dress colour.

General These Terms & Conditions govern your use of the Amby Veda website and any orders placed through it. By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. Product Information We strive to provide accurate product descriptions and pricing information. However, there may be typographical errors or inaccuracies. We reserve the right to correct any errors or commissions.

 

Welcome to IshTara Collections. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, purchase our products, or engage with our services. Information We Collect Personal Information We may collect the following personal information: Contact Details: Name, email address, phone number, postal address. Account Information: Username, password, purchase history, and preferences. Payment Information: Credit/debit card details, billing information. Communications: Any correspondence you send to us. Non-Personal Information We may collect non-personal information such as: Browser and Device Information: IP address, browser type, operating system, device type. Usage Data: Pages visited, time spent on the site, clicks, and other interaction data. How We Use Your Information We use your information for the following purposes:

Providing Services: To process orders, deliver products, and manage your account. Customer Support: To respond to your inquiries, handle complaints, and provide support. Marketing: To send you promotional materials, newsletters, and offers. You can opt-out at any time. Improving Our Services: To analyze usage patterns, enhance website performance, and improve our products. Compliance: To comply with legal obligations and protect our legal rights. Sharing Your Information, we do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist in processing payments, delivering products, or providing IT support. Legal Authorities: If required by law, regulation, or legal process, we may disclose your information to law enforcement or other authorities. Data Security We implement a variety of security measures to ensure the safety of your personal information. These measures include:

Encryption: Protecting your data during transmission and storage. Access Controls: Restricting access to personal information to authorized personnel only. Regular Audits: Conducting security assessments to identify and mitigate risks. Your Rights You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you. Correction: Request corrections to any inaccurate or incomplete data. Deletion: Request the deletion of your personal data under certain circumstances. Objection: Object to the processing of your data for direct marketing purposes. Data Portability: Request a copy of your data in a structured, commonly used format. To exercise any of these rights, please contact us Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behaviour, track website performance, and personalize content. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Damaged / Defective Product(s)

The IshTara Collections customers, who have purchased from our online store are kindly requested to not accept any packages, if arrived in an unsealed condition, or if any damage has shown up in the package. The customers are requested to contact our customer support desk and report the same immediately.
The return (or) exchange of the damaged/ defective product(s) delivered to the customer(s) will only be accepted, if they are in the original condition with original folds and price tags. If the damaged (or) the defective product is not with the original folds, it will not be eligible for return(or) exchange.

 

Order Cancellation

The customers will not have an option to cancel any order placed from our website, once it is either processed or approved by our team.

If there are any technical/stock issues for a placed order, IshTara Collections has the right to the Cancel the order without any notification and will refund the amount to the customer. If the customer wishes to cancel the complete or a part of the order, before the order is approved, an email with the subject line – should be chat to support 9705334456 to conform the cancellation request.

If the order is approved, by the time the cancellation request is raised by the customer, then the requested request will not be processed.

 

Procedure for Refunding

We do not offer refunds or returns. However, if there are any concerns regarding the product, customers can reach out to our customer support desk for assistance. We are committed to addressing all customer queries and concerns promptly.

 

We Ship Worldwide

1. IshTara Collections is Providing Free shipping within India, For international shipping charges applicable depends on the weight.
2. The placed orders will be processed in the weekdays (Monday to Saturdays), excluding the public holidays.
3. Orders placed will be delivered within 4-7 working days within India. Delivery locations outside India will take around 10-15 days.
4. No refunds and no exchange on clearance sale orders.
5. To guarantee quicker delivery time and proper handling of the delivery, we only partner with reputed delivery partners like, DTDC, Delhivery.
6. Customers are requested to provide accurate, complete and valid address and pin code at the time of creating an account to avoid delays in the delivery of the product