FAQ
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Refund
Please email us at refund@ishtaracollections.com with your order number and reason for refund within 7 days of receiving the product
Only unused items in their original condition and packaging are eligible. Sale or clearance items are non-refundable.
Refunds are typically processed within 5–7 business days after we receive and inspect the returned item.
Delivery
Orders are usually delivered within 5–9 business days, depending on your location.
Currently, we do not offer express delivery, but we are working on adding this option soon.
Once your order is shipped, you will receive a tracking link via email or SMS.
Shipping & Returns
We offer free standard shipping on all prepaid orders across India.
Yes, you can request a return within 7 days of delivery, provided the product is unused and in original condition.
Return shipping charges are to be borne by the customer unless the item was damaged or incorrect.
Payment
We accept UPI, Credit/Debit Cards, Net Banking, and select digital wallets.
Currently, Cash on Delivery is not available. All orders must be prepaid.
Yes, all payments are processed securely through trusted third-party payment gateways with end-to-end encryption.
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