We want you to be completely satisfied with your purchase, and we sincerely apologize if it does not meet your expectations. Should you wish to request a return or exchange, we will be happy to assist you provided the following conditions are met.
Rules
All requests for exchanges or returns must be raised within 7 days of the invoice date for domestic (India) orders, and within 15 days for international orders.
Products must be returned in their original condition, with all tags, folds, and packaging intact. Items showing any signs of use, tampering, or damage not caused during delivery will not be accepted.
Items purchased during sale, discount, or clearance events are non-returnable and non-refundable.
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Interpretation and Definitions
“Exchange” means replacing an item with another item of equal or higher value, subject to stock availability.
“Return” means sending back an item purchased from IshTara Collections in accordance with these rules, for refund or store credit (where applicable).
“Invoice Date” means the date printed on the official purchase receipt issued by IshTara Collections at the time of sale.
“Domestic Orders” refers to deliveries within India, while “International Orders” refers to deliveries outside India.
All returns and exchanges must comply with the stated timeframes and be submitted only through https://ishtaracollections.com
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